Welcome to Capitol BPO. By accessing our website or using our services, you agree to the terms and conditions outlined below. Please read them carefully before proceeding. If you do not agree with these terms, we recommend refraining from using our platform.
Use of the Website
Authorized Use
Our website is designed to provide information about Capitol BPO’s services and facilitate communication between users and our team. You may use this platform only for lawful purposes. Engaging in activities such as unauthorized access, distributing harmful content, or violating applicable laws is strictly prohibited.
Access and Availability
While we strive to maintain uninterrupted access to our website, there may be occasions when the platform is unavailable due to technical issues, maintenance, or updates. Capitol BPO is not liable for any interruptions or delays in accessing the website.
Account Responsibility
If you create an account on our platform, you are responsible for maintaining the confidentiality of your login credentials. You must inform us immediately if you suspect unauthorized access or misuse of your account.
Services and Modifications
Service Offerings
Capitol BPO provides a range of business process outsourcing services. Specific details about the scope, duration, and costs of services will be outlined in separate agreements with clients.
Changes to Services
We reserve the right to update, modify, or discontinue any of our services at any time. These changes may occur to enhance service quality, meet legal requirements, or adapt to market trends. Users will be notified of significant changes that may affect their ongoing engagements.
Intellectual Property Rights
Ownership of Content
All content available on our website, including text, images, logos, and designs, is owned by Capitol BPO and is protected by copyright and trademark laws. You may not reproduce, distribute, or modify any material without prior written consent from Capitol BPO.
User Submissions
If you provide feedback, suggestions, or other content to us, you grant Capitol BPO the right to use, modify, and distribute such materials for operational purposes. Ensure that any content you submit is original and does not infringe on third-party rights.
Prohibited Activities
When using our website, you agree not to:
- Upload or distribute harmful, offensive, or misleading content.
- Attempt to hack, disrupt, or bypass website security features.
- Use automated systems, such as bots, to interact with the website without authorization.
- Impersonate other individuals or entities.
Capitol BPO reserves the right to investigate and take action, including suspending access or pursuing legal remedies, against users who violate these terms.
Payments and Refunds
Billing Policies
Clients are required to make payments for services as per the agreed terms. Unless stated otherwise, payments are typically required upfront or in installments.
Refund Policy
Payments made for services are generally non-refundable. If a dispute arises, Capitol BPO encourages open communication to resolve the matter amicably.
Termination of Services
User-Initiated Termination
Users may terminate their use of Capitol BPO’s services by providing written notice. For ongoing contracts, a minimum of 30 days’ notice is required unless otherwise agreed upon.
Termination by Capitol BPO
We may terminate access to our website or services if users engage in prohibited activities, violate these terms, or act in a manner harmful to our platform or reputation.
Liability and Disclaimers
Capitol BPO is not liable for:
- Any damages resulting from interruptions or errors in website access.
- Losses incurred due to reliance on information or services provided on the website.
- Indirect or consequential damages arising from the use of our platform or services.
Users are responsible for ensuring that their use of the website complies with all applicable laws and regulations.
Revisions to Terms
Capitol BPO reserves the right to update these Terms of Service at any time. Changes will be posted on this page, and the “last updated” date will be revised accordingly. Continued use of our website after updates indicates acceptance of the revised terms.
Governing Law
These terms are governed by and interpreted in accordance with the laws of the jurisdiction where Capitol BPO operates. Any disputes arising under these terms will be resolved in the appropriate courts of that jurisdiction.
Contact Information
If you have questions or concerns regarding these Terms of Service, please reach out to us using the contact details provided on our website.
