As order-taking software is central to any business, the demand for quality order-taking applications has increased ten-fold.
If you are a business owner looking to subscribe to an order-taking app, this blog is for you as it details the attributes of an ideal order-taking app.
High Speed
Imagine you take orders at a restaurant. How will you feel if your software cannot match the speed at which the customer is enlisting what he wants? Obviously, it will be frustrating. The frustration will not only be at your end; the customers will also be angry at the time being wasted because of the slow order reception. Thus, the lack of speed may end up negatively impacting your sales.
Compatibility with Sales Transactions
Closely related to speed is the compatibility of the order-taking app with different types of sales transactions. This is because having to move from one software to another whenever changing the type of transaction will waste valuable time. Thus, software that is compatible with varying sales transactions, including estimates, and sales orders, is a quality solution.
Offline Functionality
In today’s world, virtual sales are not only made at facilities. They are also made on the streets and at conferences and retail stores. They might not have access to the internet at all of these places. By giving them offline capabilities, you are taking away all the excuses your order-taking representatives might make to shirk when their internet is down.
Promotional Feature Pop-Ups
An ideal software would always allow sales representatives to implement cross-sell strategies. For example, if someone orders a gaming console, a quality order-taking app will also recommend the purchase of games and/or additional controllers for the gaming console. Ideally, it would have a feature that would provide financial incentives for bundle purchases.
Multi-Device Capability
Electronic devices are expensive and if you are a company that has a tight budget constraint, you would not want to buy all your devices that run order-taking software. This is why it is very important for the order-taking app to work on all major electronic devices such as phones, tablets, laptops, and desktops. This will not only save your company money but also enhance employee satisfaction it allows your employees to use their preferred device.
Integration with Enterprise Resource Planning Software
You want your sales representatives to know exactly how much of each of your products is in stock. After all, you do not want to take orders for products that you do not even have! This is why it is important for your order-taking app to be integrated with your company’s ERP software.
We hope this blog helps you determine the order-taking app that best fits your company’s needs. We wish you the best of luck in all your endeavors!
